Which Consumer Commission Should You File In: Frequently Asked Questions in Mumbai

Where the property or matter is in Mumbai, here is a general overview of common questions on which consumer commission should you file in for someone in Mumbai.

Before the frequently asked questions

District Commissions hear claims up to ₹50 lakh, State Commissions from ₹50 lakh to ₹2 crore, and the National Commission above ₹2 crore, measured by the consideration paid for the goods or services (G.S.R. 912(E), 30 Dec 2021).

The Supreme Court upheld this consideration-paid basis for jurisdiction in Rutu Mihir Panchal v Union of India (29 Apr 2025).

Frequently asked questions

Is consumer commission jurisdiction based on what I paid or what I am claiming?

It is based on the consideration you paid for the goods or service, not the amount of compensation you are claiming. The Supreme Court confirmed this basis in Rutu Mihir Panchal v Union of India (29 Apr 2025).

What are the current pecuniary limits for consumer commissions?

District Commissions handle claims up to ₹50 lakh, State Commissions from ₹50 lakh to ₹2 crore, and the National Commission above ₹2 crore.

Relevant forums in Mumbai

• The High Court with jurisdiction is the Bombay High Court.
• Matters at the district level are generally handled at the Mumbai City Civil Court, or the Court of Small Causes for tenancy matters.
• State-level consumer complaints are generally filed before the Maharashtra State Consumer Disputes Redressal Commission, Mumbai.

For a fuller explanation, see How Long Do You Have to File a Consumer Complaint? and Filing a Consumer Complaint Online Through e-Jagriti.

If you would like this looked at against your own facts, a consultation is a reasonable next step.

This page is general information about the law in India and is not legal advice. The position can vary with the facts, so it is worth getting advice on your specific situation.