How Long Do You Have to File a Consumer Complaint: Frequently Asked Questions

This page sets out, in general terms, how common questions on how long do you have to file a consumer complaint works under Indian law.

Before the frequently asked questions

Under s.69 of the Consumer Protection Act 2019, a consumer complaint must generally be filed within 2 years from the date the cause of action arose.

A delay can be condoned for sufficient cause under s.69(2), and the National Commission continued to apply this limitation period as recently as February 2026.

Frequently asked questions

How long do I have to file a consumer complaint after a problem with goods or services?

Generally 2 years from when the cause of action arose, under s.69 of the Consumer Protection Act 2019. The commission can condone a delay for sufficient cause.

For a fuller explanation, see Which Consumer Commission Should You File In? and Filing a Consumer Complaint Online Through e-Jagriti.

If you would like this looked at against your own facts, a consultation is a reasonable next step.

This page is general information about the law in India and is not legal advice. The position can vary with the facts, so it is worth getting advice on your specific situation.