To make the general position concrete, here is an illustrative, hypothetical situation (not a real case) that raises this question.
The illustrative scenario
Someone in Gurugram is trying to understand what to do if police refuse to register your fir. The escalation route under BNSS when a police station declines to record a complaint.
The question
A reader in this situation might ask:
What is my first step if a police station refuses to register my complaint?
How the general rule applies
Under BNSS s.173(4), if the police refuse to register an FIR, the aggrieved person may send the substance of the information in writing, by post, to the Superintendent of Police.
If this does not lead to registration, the next step is an application to the jurisdictional Magistrate for a direction to register the FIR, which under BNSS s.175(3) must be supported by an affidavit.
Send the substance of your complaint in writing, by post, to the Superintendent of Police, as provided under BNSS s.173(4).
What often gets missed in situations like this
- Only complaining informally or by phone — the law expects a written complaint to the SP as the first escalation step.
- Applying to the Magistrate without an affidavit, which BNSS s.175(3) now requires.
Where this scenario is set (Gurugram)
- The High Court with jurisdiction is the Punjab & Haryana High Court.
- Matters at the district level are generally handled at the Gurugram District Court (Tower of Justice, near Rajiv Chowk).
- The relevant police authority is the Gurugram Police Commissionerate.
As noted above, this scenario is a constructed illustration used to explain the general rule — it does not describe a real client, case, or outcome.
For the general rules, see What to Do If Police Refuse to Register Your FIR, FIR Registration and Zero FIR: How It Works, and Preliminary Enquiry Before an FIR: When Police Can Hold One.
Where this applies to a live matter, it is usually worth discussing it in a consultation before acting.
This is general, educational information and not legal advice. Specific facts can change the analysis, so a qualified advocate should review your situation before you act.
This page provides general information about the law in India and is not legal advice. For advice on your specific situation, please consult a qualified advocate.

